catastrophic events

For the California Wildfires, file your catastrophe claim

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As the risk of natural disasters looms, it’s essential for businesses to be proactive in preparing for potential catastrophic events. From the perspective of our claims department, here are vital steps and tips to ensure your business is ready to face any natural disaster that may come your way.

HOW TO PREPARE FOR A CATASTROPHIC EVENT

Understanding your commercial insurance coverage is the first step in natural disaster preparedness. Ensure your policy is up-to-date and adequately covers potential damages caused by catastrophic events.

Document your property and assets. A detailed inventory of your business property and assets can significantly speed up the claims process if you need to file one.

Here’s how to do it:

  • Take Photos and Videos: Document the exterior and interior of your business premises, focusing on valuable equipment, inventory, and structural features.
  • Maintain Records: Keep receipts, appraisals, and any other documentation that can substantiate the value of your business assets.

Being prepared means having essential supplies and a clear plan ready in case you need to evacuate or are cut off from basic services. Be ready to go when the evacuation order is given, or you feel unsafe in your location.

Your emergency kit should include:

  • Basic Necessities: Water, non-perishable food, a first-aid kit, personal hygiene items for staff, and medications. Stores and pharmacies may not be open; have a month supply of medication in a child-proof container.
  • Batteries: Have a back-up battery or way to charge cell phones. Invest in a battery-powered or hand crank radio.
  • Important Documents: Insurance policies, identification, financial records, and contact information for your insurance agent and key employees.
  • Tools and Supplies: Flashlights, batteries, a multi-tool, and any necessary equipment to secure your business premises.

Have a clear business continuity plan that all key employees are familiar with. Know your local evacuation routes and shelters, and have a plan for communicating with employees if you get separated.

  • Identify Essential Functions: Determine which business functions are critical and ensure you have plans to maintain them.
  • Alternate Locations: Have a plan for operating your business from an alternate location if necessary.

Keep abreast of weather updates and follow the instructions of local authorities. Reliable information sources include:

  • Local News: Provides information on local conditions, weather conditions, fire reports near you, and evacuation orders.
  • Local Government: The most important information will come from your local government who will let you know when you should evacuate to stay safe.
  • Emergency Alerts: Sign up for alerts from your local government to receive timely updates.

afTER THE WILDFIRE

Wait for officials to clear safety before returning.

Avoid hot ash, charred trees, smoldering debris, live embers, damaged or fallen power lines/poles/wires to avoid sparking another fire or electrocution.

Avoid all direct contact with ash—wash it off as soon as you can to avoid skin and eye irritation. Children, pregnant women, and any person with respiratory issues, and heart or lung conditions should not breathe in any dust from ash.

Once the wildfire is over and it is safe to return, remember, safety is your top priority.

Here’s what to do next:

  • Inspect Your Property: Carefully check your business premises for damage and document everything with photos and notes.
  • Contact Your Insurance Company: Report any damage as soon as possible to initiate the claims process.
  • Avoid Additional Damage: Make temporary repairs to prevent further damage, but save receipts for any materials or services used.

By taking these steps, you can better protect your business and ensure a smoother claims process if you need to file one. Our team is here to support you, so don’t hesitate to reach out with any questions or concerns about your coverage.

EXPERTISE IN ACTION

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Hurricane Awareness, Preparedness, and Responsibility